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Effective Date: 15 July 2025
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1. Who We Are
We are Selfix Builders Ltd, a local building firm based in the UK. This privacy policy explains how we use any personal information we collect about you when you use our website.
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2. What Information We Collect
We collect the following information:
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Cookies: Small text files stored on your device to help us understand how you use our website.
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Contact Information: If you complete our enquiry form, we collect your name, email address, phone number, and any message you provide.
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3. How We Use Your Information
We use your information to:
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Respond to your enquiries.
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Improve website functionality and user experience through analytics cookies (only with your consent).
We do not use your data for marketing purposes or share it with third parties unless legally required.
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4. Cookies
We use cookies to:
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Ensure the website functions properly.
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Understand how visitors interact with our site (analytics cookies, only with your consent).
You can manage your cookie preferences through your browser settings or our cookie banner.
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5. Legal Basis for Processing
We process your personal data based on:
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Consent: For cookies and when you submit an enquiry form.
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Legitimate Interest: To respond to your enquiry and operate our website effectively.
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6. Data Retention
We retain enquiry form submissions for up to 12 months unless a longer period is required for ongoing communication or legal obligations.
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7. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent at any time (for cookies or enquiry form data).
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Lodge a complaint with the Information Commissioner’s Office (ICO).
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8. Contact Us
If you have any questions about this policy or your data, please contact:
Selfix Builders Ltd
Email: oli@selfix.co.uk